Customer Service for the Retail Industry

Certificate of Completion Consumer Studies · Orange Coast College · 2026-2027 Catalog

The completion of the Certificate of Completion in Retail Employment is to prepare students for entry-level retail employment.

Program Outcome

Program Learning Outcomes

  1. The outcome of this certificate is to prepare students for entry level retail employment.

Requirements

Certificate of Completion

A certificate leading to improved employability or job opportunities.

For more information regarding noncredit, please visit https://orangecoastcollege.edu/academics/adult-education/index.html

CourseTitleUnits
Required Courses
COS A001NIntroduction to the Customer Service12
COS A002NCustomer Service and Retail Employment Opportunities12
Total Hours24

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