{
  "college": "orange-coast-college",
  "edition": "2026-2027",
  "departmentName": "Consumer Studies",
  "id": "consumer-studies--customer-service-retail-industry-certificate-completion",
  "name": "Customer Service for the Retail Industry",
  "award": "Certificate of Completion",
  "department": "consumer-studies",
  "sourceUrl": "https://catalog.cccd.edu/orange-coast/pathways/find-pathway/noncredit-certificate-programs/consumer-health-sciences/customer-service-retail-industry-certificate-completion/",
  "blocks": [
    {
      "kind": "text",
      "markdown": "The completion of the Certificate of Completion in Retail Employment is to prepare students for entry-level retail employment.\n\n#### Program Outcome\n\n#### Program Learning Outcomes\n\n1.  The outcome of this certificate is to prepare students for entry level retail employment."
    },
    {
      "kind": "text",
      "markdown": "### Requirements\n\n#### Certificate of Completion\n\nA certificate leading to improved employability or job opportunities.\n\nFor more information regarding noncredit, please visit https://orangecoastcollege.edu/academics/adult-education/index.html"
    },
    {
      "kind": "courselist",
      "rows": [
        {
          "type": "comment",
          "text": "Required Courses"
        },
        {
          "type": "course",
          "code": "COS A001N",
          "title": "Introduction to the Customer Service",
          "units": "12",
          "indent": false
        },
        {
          "type": "course",
          "code": "COS A002N",
          "title": "Customer Service and Retail Employment Opportunities",
          "units": "12",
          "indent": false
        },
        {
          "type": "comment",
          "text": "Total Hours",
          "units": "24"
        }
      ]
    }
  ]
}