# Customer Service for the Retail Industry (Certificate of Completion)

Orange Coast College · 2026-2027 Catalog · Department: Consumer Studies

Source: https://catalog.cccd.edu/orange-coast/pathways/find-pathway/noncredit-certificate-programs/consumer-health-sciences/customer-service-retail-industry-certificate-completion/

The completion of the Certificate of Completion in Retail Employment is to prepare students for entry-level retail employment.

#### Program Outcome

#### Program Learning Outcomes

1.  The outcome of this certificate is to prepare students for entry level retail employment.

### Requirements

#### Certificate of Completion

A certificate leading to improved employability or job opportunities.

For more information regarding noncredit, please visit https://orangecoastcollege.edu/academics/adult-education/index.html

| Course | Title | Units |
| --- | --- | --- |
| **Required Courses** | |  |
| COS A001N | Introduction to the Customer Service | 12 |
| COS A002N | Customer Service and Retail Employment Opportunities | 12 |
| **Total Hours** | | 24 |