Retail Management (WAFC)

Overview

The Retail Management Certificate offers the education needed to get started and advance a career in the retail industry. Individuals who complete this program gain the knowledge, skills, abilities, and confidence that empower them to become successful leaders in retail and service oriented companies. This certificate is endorsed by the California Grocers Association and the Western Association of Food Chains. The certificate has also been recognized as part of the White House’s Upskill Initiative and by leading organizations, including the ACT Foundation and the U.S. Department of Labor.

Career Opportunities

Retail is a growing, fast-paced, and diverse industry with many opportunities for advancement. Careers are available in all areas of Business, employing over 42 million people and responsible for one in four jobs in the United States.

Program Learning Outcome(s)

Upon completion of this program, students will be able to:

1. Demonstrate the integration of basic management theories into supervisory and management functions.
2. Determine the demand for products and services offered by a firm and identify potential customers.
3. Differentiate threshold issues involved in legal, ethical, and social responsibilities of management.
4. Identify key business procedures relevant to a specific problem using appropriate technology.
5. Integrate basic management theories into supervisor and management functions.
6. List current problems related to human behavior in organizations and detail management practices effective in managing those issues.
7. List resources and strategies for monitoring trends which help identify the need for new products and services.
8. Summarize measures that can be taken by individuals and organizations to correct organizational dysfunctions

Retail Management (WAFC) (CA): Program Requirements