# Consumer Studies (COS) courses

Orange Coast College · 2026-2027 Catalog · 4 courses

Source: https://catalog.cccd.edu/orange-coast/course-descriptions/credit-courses/cos/

"Offered" lists sections in this catalog year's class schedules: Fall 2026, Spring 2027.

### COS A105 — Design Careers and Lifestyles

- **Units:** 2
- **Hours:** 36 lecture hours
- **Transfers to:** CSU
- **Offered:** not on the Fall 2026, Spring 2027 schedules
- Grading Mode: Standard Letter

A career exploration course designed to help students choose a career in a design-related discipline such as art, architecture, graphics, fashion, interiors, theater, industrial, or furniture. Emphasis on personal, educational, and professional qualifications required for entry into a design-related career. Formerly known as DSGN A105.

### COS A180 — Life Management

- **Units:** 3
- **Hours:** 54 lecture hours
- **Transfers to:** CSU
- **Offered:** Fall 2026, 1 section (/c/orange-coast-college/schedule/fall-2026/cos.md); Spring 2027, 1 section (/c/orange-coast-college/schedule/spring-2027/cos.md)
- Grading Mode: Standard Letter

This course develops skills in value clarification, goal setting, resource allocation, decision-making priority management, money management, workplace management, communication skills and healthy habits. Formerly known as FCS A180.

### COS A001N — Introduction to the Customer Service

- **Hours:** 12 lecture hours
- **Offered:** Fall 2026, 2 sections (/c/orange-coast-college/schedule/fall-2026/cos.md); Spring 2027, 2 sections (/c/orange-coast-college/schedule/spring-2027/cos.md)
- Grading Mode: P/NP/SP Noncredit

This course provides an introduction to customer service including effective communication skills, building relationships, types of customer service, dealing with difficult customers, and soft skills. Students will learn and practice the necessary skills for success as a customer service provider. This course is appropriate for individuals seeking employment in the customer service field in any industry. Noncredit. NOT DEGREE APPLICABLE.

### COS A002N — Customer Service and Retail Employment Opportunities

- **Hours:** 12 lecture hours
- **Offered:** Fall 2026, 1 section (/c/orange-coast-college/schedule/fall-2026/cos.md); Spring 2027, 1 section (/c/orange-coast-college/schedule/spring-2027/cos.md)
- Grading Mode: P/NP/SP Noncredit

This course includes researching and exploring local job opportunities in the customer service and retail industry. Students will become familiar with the online job search process, Orange Coast College Job Center, and local community resources. Students will complete a written application and prepare for a first interview. Noncredit. NOT DEGREE APPLICABLE.