# Airline and Travel Careers (ARLN) courses

Orange Coast College · 2026-2027 Catalog · 4 courses

Source: https://catalog.cccd.edu/orange-coast/course-descriptions/credit-courses/arln/

"Offered" lists sections in this catalog year's class schedules: Fall 2026, Spring 2027.

### ARLN A117 — Aviation Management

- **Units:** 3
- **Hours:** 54 lecture hours
- **Transfers to:** CSU
- **Offered:** not on the Fall 2026, Spring 2027 schedules
- Grading Mode: Standard Letter

This course is designed for students interested in management and operations in travel. Preparation for demands of schedules, Official Airline Guide, federal agencies, airport operations, airline deregulation, mergers and acquisitions. Study of management practices in the travel industry with innovative insight into the processes behind running successful airline and airport operations. Examine the concepts of Crew Resource Management (CRM), Human Factors and decision-making. The role of crew supervision, training, leadership styles and management oversight will be studied in both single and multi crew aircraft situations.

### ARLN A120 — Airline Service Excellence

- **Units:** 1.5
- **Hours:** 27 lecture hours
- **Transfers to:** CSU
- **Offered:** not on the Fall 2026, Spring 2027 schedules
- Grading Mode: Standard Letter

Examines the priority of customer service and satisfaction in the airline industry. Students will investigate how airlines differentiate service to be competitive and will use their findings to develop a personal approach to customer care.

### ARLN A137 — Operations, Terminology, & Safety

- **Units:** 3
- **Hours:** 54 lecture hours
- **Transfers to:** CSU
- **Offered:** Fall 2026, 1 section (/c/orange-coast-college/schedule/fall-2026/arln.md)
- Grading Mode: Standard Letter

Preparation for stringent demands of airline travel career training and FAA exams to include industry terminology, airline codes, schedules, Official Airline Guide, federal agencies, airport operations, history, airline deregulation, mergers and acquisitions and their effects. This course examines travel safety and security. Topics include safety regulations of the Federal Aviation Administration, the Department of Transportation and airlines themselves.

### ARLN A139 — Flight Attendant Qualifications and Opportunities

- **Units:** 3
- **Hours:** 54 lecture hours
- **Prerequisite:** ARLN A137.
- **Transfers to:** CSU
- **Offered:** Spring 2027, 1 section (/c/orange-coast-college/schedule/spring-2027/arln.md)
- Grading Mode: Standard Letter

This course provides hands-on training to qualify as a Flight Attendant for both Commercial and Corporate structure. Instruction will follow strict FAA guidelines; indoctrination training, general emergency training, aircraft ground and differences training, including competency checks and testing. Identify flight attendant and in-flight service team qualifications and opportunities for employment including base stations, responsibilities, salary schedule, and benefits. Examine the priority of customer service and satisfaction in the airline industry. Students will study standards to current performance, public opinion, and service principles. They will investigate how airlines differentiate service to be competitive and will use their findings to develop a personal approach to customer care.