{
  "college": "mt-san-antonio-college",
  "edition": "2026-2027",
  "departmentName": "Hospitality",
  "id": "hospitality--hospitality-hospitality-management-level-ii",
  "name": "Hospitality: Hospitality Management - Level II",
  "award": "Certificate",
  "department": "hospitality",
  "sourceUrl": "https://catalog.mtsac.edu/programs/programsaz/hospitality/hospitality-hospitality-management-level-ii/",
  "blocks": [
    {
      "kind": "text",
      "markdown": "**Business Division  \nCulinary, Hospitality, Nutrition & Foods Department**  \nThe Hospitality Management - Level II Certificate prepares students for mid-level or Manager-In-Training positions in the hospitality industry. Students gain practical and management training in: dining room service management, supervision, financial accounting, lodging management, and hospitality law. Students who successfully complete the requirements for this certificate will also be required to complete a minimum of 60 non-paid or 75 paid hours of work experience in the hospitality industry.\n\n#### Required Courses"
    },
    {
      "kind": "courselist",
      "rows": [
        {
          "type": "comment",
          "text": "Completion of the Hospitality: Hospitality Management - Level I coursework",
          "units": "10"
        },
        {
          "type": "comment",
          "text": "PLUS"
        },
        {
          "type": "comment",
          "text": "Completion of the Hospitality: Hospitality Management - Level II coursework",
          "units": "9"
        },
        {
          "type": "total",
          "text": "Total Units",
          "units": "19"
        }
      ]
    },
    {
      "kind": "courselist",
      "rows": [
        {
          "type": "comment",
          "text": "Hospitality: Hospitality Management - Level I Coursework"
        },
        {
          "type": "course",
          "code": "HRM 51",
          "title": "Introduction to Hospitality",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "HRM 59",
          "title": "Introduction to Food and Beverage Management",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "HRM 70",
          "title": "Introduction to Lodging",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "HRM 91",
          "title": "Hospitality Work Experience",
          "units": "1",
          "indent": false
        },
        {
          "type": "comment",
          "text": "Hospitality: Hospitality Management - Level II Coursework"
        },
        {
          "type": "course",
          "code": "HRM 56",
          "title": "Hospitality Supervision",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "HRM 64",
          "title": "Hospitality Financial Accounting",
          "units": "3",
          "indent": false
        },
        {
          "type": "course",
          "code": "HRM 66",
          "title": "Hospitality Law",
          "units": "3",
          "indent": false
        },
        {
          "type": "total",
          "text": "Total Units",
          "units": "19"
        }
      ]
    },
    {
      "kind": "text",
      "markdown": "### Outcomes\n\n##### Program Learning Outcomes:\n\n_Upon successful completion of this program, a student will be able to:_\n\n-   Utilize acquired classroom knowledge and skills to explore job opportunities in the hospitality industry and develop a career portfolio.\n-   Differentiate between the various styles of service including: American (Pre-plated), English (Family), Russian (Platter), French (Gueridon).\n-   Identify staffing needs for a hotel Front Desk based on occupancy, level of activity, and budget constraints.\n-   Establish room rates based on desired profits using the Hubbart formula.\n-   Conduct an employee: interview, performance evaluation, and apply effective discipline techniques.\n-   Develop an Income (P&L) Statement for a hospitality operation.              \n-   Analyze a civil case related to the hospitality industry and determine the facts, elements of negligence, possible consequences, and outcomes.\n\nReview Student Learning Outcomes (SLOs) for this program."
    }
  ]
}