# Guest Services and Concierge (Certificate of Proficiency)

MiraCosta College · 2026-2027 Catalog · Department: Hospitality

Source: https://catalog.miracosta.edu/disciplines/hospitality/

This certificate prepares students for entry-level work in the hospitality industry with a focus on guest services. The courses in this certificate also apply to the Hospitality Management Certificate of Achievement.

##### Program Student Learning Outcome

Upon completion of this program, the student will be able to research, compare, and prepare written documents reviewing a specific legal procedure used in hotels/motels or restaurants.

**Course Requirements**

| Course | Title | Units |
| --- | --- | --- |
| **Required courses:** | |  |
| BUS 117 | Human Resources Management | 3 |
| or BUS 136 | Human Relations in Business |  |
| BUS 131 | Management Principles | 3 |
| HOSP 100 | Introduction to Hospitality Management | 3 |
| HOSP 133 | Introduction to Hotel Management | 3 |
| **Total Units** | | **12** |